pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 6 hours 4 minutes, affecting Movitel :: Web Deposit, on November 4, 2026.

monitoring Nov 04, 2026, 09:31 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 04, 2026, 04:38 PM UTC
Resolved
Nov 04, 2026, 10:42 PM UTC
Duration
6h 4m
Detected by Pingoru
Nov 04, 2026, 04:38 PM UTC

Affected components

Movitel :: Web Deposit

Update timeline

  1. investigating Nov 04, 2026, 04:38 PM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Nov 04, 2026, 09:31 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 04, 2026, 10:42 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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