pawaPay incident

Performance degradation affecting Tanzania Airtel services

Resolved after 2 hours 48 minutes, affecting Airtel :: Payout, on November 3, 2026.

monitoring Nov 03, 2026, 06:09 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 03, 2026, 04:44 PM UTC
Resolved
Nov 03, 2026, 07:32 PM UTC
Duration
2h 48m
Detected by Pingoru
Nov 03, 2026, 04:44 PM UTC

Affected components

Airtel :: Payout

Update timeline

  1. identified Nov 03, 2026, 04:44 PM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Nov 03, 2026, 06:09 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 03, 2026, 07:32 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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