pawaPay incident

Performance degradation affecting Zambia Zamtel NFS services

Critical Vendor's status page →

Resolved after 13 hours 6 minutes, affecting NFS :: Zamtel :: Payout, on November 2, 2026.

monitoring Nov 03, 2026, 09:31 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 02, 2026, 09:02 PM UTC
Resolved
Nov 03, 2026, 10:09 AM UTC
Duration
13h 6m
Detected by Pingoru
Nov 02, 2026, 09:02 PM UTC

Affected components

NFS :: Zamtel :: Payout

Update timeline

  1. investigating Nov 02, 2026, 09:02 PM UTC

    We are experiencing an outage of the Zambia Zamtel NFS services. We are investigating the issue.

  2. monitoring Nov 03, 2026, 09:31 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 03, 2026, 10:09 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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