pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 1 hour 34 minutes, affecting Airtel :: Payout, on November 3, 2026.

monitoring Nov 03, 2026, 11:02 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

Airtel :: Payout

identified Nov 03, 2026, 10:11 AM UTC

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
monitoring Nov 03, 2026, 11:02 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Nov 03, 2026, 11:45 AM UTC

The incident has been resolved. We apologise for the inconvenience.

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