pawaPay incident

Performance degradation affecting Moov Mali MMO services

Ongoing since 06:08 PM UTC, affecting Moov :: Web deposit and Moov :: Payout.

identified Nov 03, 2026, 01:15 AM UTC

This is a quick update to inform you that we are still experiencing an outage in our Moov Mali deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Started
Nov 02, 2026, 06:08 PM UTC
Resolved
Ongoing
Duration
● 8h 49m
Detected by Pingoru
Nov 02, 2026, 06:08 PM UTC

Affected components

Moov :: Web depositMoov :: Payout

Update timeline

  1. identified Nov 02, 2026, 06:08 PM UTC

    We have identified instability in Mali Moov services. We have escalated this to the MMO for resolution.

  2. identified Nov 03, 2026, 01:15 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Moov Mali deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →