pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 3 hours, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 22, 2026.

monitoring Oct 22, 2026, 03:36 AM UTC

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 22, 2026, 01:23 AM UTC
Resolved
Oct 22, 2026, 04:23 AM UTC
Duration
3h
Detected by Pingoru
Oct 22, 2026, 01:23 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Oct 22, 2026, 01:23 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Oct 22, 2026, 03:36 AM UTC

    A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 22, 2026, 04:23 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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