pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Vendor's status page →

Resolved after 3 hours 52 minutes, affecting Zamtel :: Web Deposit, on October 16, 2026.

monitoring Oct 16, 2026, 11:38 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 16, 2026, 09:16 AM UTC
Resolved
Oct 16, 2026, 01:08 PM UTC
Duration
3h 52m
Detected by Pingoru
Oct 16, 2026, 09:16 AM UTC

Affected components

Zamtel :: Web Deposit

Update timeline

  1. investigating Oct 16, 2026, 09:16 AM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 11:38 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 01:08 PM UTC

    The incident has been resolved.

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