pawaPay incident
Performance degradation affecting Uganda Airtel services
Major Vendor's status page →
Resolved after 3 hours 14 minutes, affecting Airtel :: Payout, on October 15, 2026.
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Payout
Update timeline
- identified Oct 15, 2026, 02:31 PM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 15, 2026, 05:18 PM UTC
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 15, 2026, 05:45 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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