Performance degradation affecting Tanzania Airtel services

Update timeline

1. identified Oct 13, 2026, 10:27 AM UTC

   We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

2. identified Oct 13, 2026, 10:36 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Tanzania USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

3. identified Oct 13, 2026, 03:09 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

4. identified Oct 14, 2026, 03:18 AM UTC

   We are still experiencing degraded performance in our Tanzania Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

5. identified Oct 14, 2026, 01:03 PM UTC

   We are still experiencing degraded performance in our Tanzania Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

6. identified Oct 15, 2026, 03:00 AM UTC

   We are still experiencing degraded performance in our Tanzania Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

7. resolved Oct 16, 2026, 03:28 AM UTC

   The incident has been resolved. We apologise for the inconvenience.