pawaPay incident
Performance degradation affecting Ghana Telecel services
Resolved after 13 hours 43 minutes, affecting Telecel :: Web Deposit and Telecel :: Payout, on October 12, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 12, 2026, 07:01 PM UTC
We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
- investigating Oct 13, 2026, 02:34 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 13, 2026, 06:18 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 13, 2026, 08:45 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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