pawaPay incident

Performance degradation affecting Mali Wave services

Resolved after 1 hour 43 minutes, affecting Wave :: Web deposit, on October 10, 2026.

monitoring Oct 10, 2026, 12:35 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 10, 2026, 11:32 AM UTC
Resolved
Oct 10, 2026, 01:15 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 10, 2026, 11:32 AM UTC

Affected components

Wave :: Web deposit

Update timeline

  1. investigating Oct 10, 2026, 11:32 AM UTC

    We are experiencing degraded performance in the Mali Wave services. We are investigating the issue.

  2. monitoring Oct 10, 2026, 12:35 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 10, 2026, 01:15 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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