pawaPay incident

Performance degradation affecting Tanzania Airtel services

Resolved after 2 days 1 hour, affecting Airtel :: USSD Deposit, on October 10, 2026.

identified Oct 11, 2026, 04:30 AM UTC

This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Started
Oct 10, 2026, 07:24 AM UTC
Resolved
Oct 12, 2026, 08:47 AM UTC
Duration
2d 1h
Detected by Pingoru
Oct 10, 2026, 07:24 AM UTC

Affected components

Airtel :: USSD Deposit

Update timeline

  1. identified Oct 10, 2026, 07:24 AM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 10, 2026, 09:05 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Oct 10, 2026, 12:49 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. identified Oct 11, 2026, 04:30 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. resolved Oct 12, 2026, 08:47 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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