pawaPay incident
Performance degradation affecting Tanzania Airtel services
Resolved after 2 days 1 hour, affecting Airtel :: USSD Deposit, on October 10, 2026.
This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Affected components
Update timeline
- identified Oct 10, 2026, 07:24 AM UTC
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 10, 2026, 09:05 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 10, 2026, 12:49 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Oct 11, 2026, 04:30 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in in Tanzania Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- resolved Oct 12, 2026, 08:47 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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