pawaPay incident
Performance degradation affecting Zambia Zamtel services
Critical Vendor's status page →
Resolved after 4 hours 18 minutes, affecting NFS :: Zamtel :: Payout, on October 9, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
NFS :: Zamtel :: Payout
Update timeline
- identified Oct 09, 2026, 01:30 AM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- monitoring Oct 09, 2026, 03:56 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 09, 2026, 05:48 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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