pawaPay incident
Performance degradation affecting Tanzania MMO services
Resolved after 22 hours 43 minutes, affecting Airtel :: USSD Deposit, on October 7, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Oct 07, 2026, 01:02 PM UTC
We have identified instability in Tanzania Airtel USSD deposit services. We have escalated this to the MMO for resolution.
- identified Oct 08, 2026, 04:37 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Tanzania USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 08, 2026, 08:50 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Oct 08, 2026, 11:01 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 08, 2026, 11:45 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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