pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Minor Vendor's status page →
Resolved after 1 hour 10 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, on October 4, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: Payout
Update timeline
- investigating Oct 04, 2026, 10:44 PM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring Oct 04, 2026, 11:23 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 04, 2026, 11:55 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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