pawaPay incident
Performance degradation affecting Malawi MMO services
Resolved after 4 hours 40 minutes, affecting TNM :: Web Deposits and TNM :: Payouts, on October 4, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 04, 2026, 09:59 PM UTC
We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
- monitoring Oct 04, 2026, 11:54 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 05, 2026, 01:05 AM UTC
We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
- monitoring Oct 05, 2026, 02:13 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 05, 2026, 02:40 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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