pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Minor Vendor's status page →
Resolved after 1 hour 25 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, on October 4, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: Payout
Update timeline
- identified Oct 04, 2026, 08:03 PM UTC
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
- monitoring Oct 04, 2026, 08:48 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 04, 2026, 09:29 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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