pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 5 hours 28 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on October 4, 2026.

monitoring Oct 04, 2026, 06:12 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 04, 2026, 03:35 PM UTC
Resolved
Oct 04, 2026, 09:03 PM UTC
Duration
5h 28m
Detected by Pingoru
Oct 04, 2026, 03:35 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. identified Oct 04, 2026, 03:35 PM UTC

    We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 04, 2026, 06:12 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 04, 2026, 09:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →