pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 1 hour 38 minutes, affecting Vodacom :: Web Deposit, on October 4, 2026.

monitoring Oct 04, 2026, 12:21 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 04, 2026, 11:57 AM UTC
Resolved
Oct 04, 2026, 01:36 PM UTC
Duration
1h 38m
Detected by Pingoru
Oct 04, 2026, 11:57 AM UTC

Affected components

Vodacom :: Web Deposit

Update timeline

  1. identified Oct 04, 2026, 11:57 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 04, 2026, 12:21 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 04, 2026, 01:36 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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