pawaPay incident
Performance degradation affecting Mali Orange services
Resolved after 6 hours 53 minutes, affecting Orange :: Web deposit and Orange :: Payout, on September 30, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 30, 2026, 11:47 PM UTC
We are experiencing an outage of the Mali Orange services. We are investigating the issue.
- investigating Oct 01, 2026, 01:11 AM UTC
This is a quick update to inform you that we are still experiencing an outage in these Orange gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 01, 2026, 06:05 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 01, 2026, 06:41 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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