pawaPay incident

Performance degradation affecting DRC Airtel services

Resolved after 2 hours 20 minutes, affecting Airtel :: Web Deposit, on September 28, 2026.

monitoring Sep 28, 2026, 06:42 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 28, 2026, 04:52 PM UTC
Resolved
Sep 28, 2026, 07:13 PM UTC
Duration
2h 20m
Detected by Pingoru
Sep 28, 2026, 04:52 PM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Sep 28, 2026, 04:52 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Sep 28, 2026, 06:42 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 28, 2026, 07:13 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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