pawaPay incident
Performance degradation affecting Zambia Zamtel NFS services
Resolved after 2 hours 22 minutes, affecting NFS :: Zamtel :: Payout, on September 27, 2026.
A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 27, 2026, 07:21 PM UTC
We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
- investigating Sep 27, 2026, 07:35 PM UTC
This is a quick update to inform you that we are still experiencing an outage in this gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Sep 27, 2026, 09:16 PM UTC
A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 27, 2026, 09:43 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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