pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 1 hour 57 minutes, affecting Orange :: Web deposit and Orange :: Payout, on September 21, 2026.

monitoring Sep 21, 2026, 02:00 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 21, 2026, 12:46 AM UTC
Resolved
Sep 21, 2026, 02:44 AM UTC
Duration
1h 57m
Detected by Pingoru
Sep 21, 2026, 12:46 AM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Sep 21, 2026, 12:46 AM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Sep 21, 2026, 02:00 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 21, 2026, 02:44 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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