pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 6 hours 39 minutes, affecting Orange :: Web Deposit, on September 20, 2026.

monitoring Sep 20, 2026, 05:38 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 20, 2026, 11:59 AM UTC
Resolved
Sep 20, 2026, 06:39 PM UTC
Duration
6h 39m
Detected by Pingoru
Sep 20, 2026, 11:59 AM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. identified Sep 20, 2026, 11:59 AM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 20, 2026, 05:38 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 20, 2026, 06:39 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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