pawaPay incident
Performance degradation affecting Tanzania Vodacom services
Resolved after 6 hours 15 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout, on September 19, 2026.
We are still experiencing an outage in our Vodacom Tanzania deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Affected components
Update timeline
- identified Sep 19, 2026, 02:32 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Sep 19, 2026, 03:01 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Sep 19, 2026, 04:01 PM UTC
We are still experiencing an outage in our Vodacom Tanzania deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- identified Sep 19, 2026, 04:07 PM UTC
We are still experiencing an outage in our Vodacom Tanzania deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- resolved Sep 19, 2026, 08:47 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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