pawaPay incident

Performance degradation affecting Zambia Airtel services

Minor Vendor's status page →

Resolved after 2 hours 12 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on September 15, 2026.

monitoring Sep 15, 2026, 09:34 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 15, 2026, 07:59 PM UTC
Resolved
Sep 15, 2026, 10:11 PM UTC
Duration
2h 12m
Detected by Pingoru
Sep 15, 2026, 07:59 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Sep 15, 2026, 07:59 PM UTC

    We are experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.

  2. monitoring Sep 15, 2026, 09:34 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 15, 2026, 10:11 PM UTC

    This incident has been resolved.

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