Resolved after 3 hours 32 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on May 3, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- identified May 03, 2026, 11:43 AM UTC
We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
- identified May 03, 2026, 12:02 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 03, 2026, 12:42 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 03, 2026, 03:16 PM UTC
This incident has been resolved.
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