pawaPay incident

Performance degradation affecting Malawi TNM services

Critical Vendor's status page →

Resolved after 3 hours 51 minutes, affecting TNM :: Web Deposits and TNM :: Payouts, on September 12, 2026.

monitoring Sep 13, 2026, 01:47 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 12, 2026, 10:55 PM UTC
Resolved
Sep 13, 2026, 02:47 AM UTC
Duration
3h 51m
Detected by Pingoru
Sep 12, 2026, 10:55 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Sep 12, 2026, 10:55 PM UTC

    We are experiencing an outage of the Malawi TNM services. We are investigating the issue.

  2. monitoring Sep 13, 2026, 01:47 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 13, 2026, 02:47 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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