Resolved after 2 hours 26 minutes, affecting PawaPay Merchant API and PawaPay Dashboard and 1 more, on September 12, 2026.
We are pleased to inform you that our systems are currently recovering, and our engineering team is closely monitoring the situation. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Sep 12, 2026, 04:52 PM UTC
Dear Customer! We are currently experiencing degradation in our internal systems, which is affecting reconciliation across all gateways. Our engineering team is working to resolve the issue. Thank you for your understanding.
- monitoring Sep 12, 2026, 06:22 PM UTC
We are pleased to inform you that our systems are currently recovering, and our engineering team is closely monitoring the situation. Thank you for your patience and understanding.
- resolved Sep 12, 2026, 07:18 PM UTC
This incident has been resolved.
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