pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 19 hours 6 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 12, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Sep 12, 2026, 08:26 AM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Sep 12, 2026, 09:25 AM UTC
This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Sep 12, 2026, 08:45 PM UTC
This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Sep 13, 2026, 02:09 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 13, 2026, 03:32 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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