pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 6 hours 40 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 11, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 11, 2026, 05:21 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- identified Sep 11, 2026, 07:35 PM UTC
This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Sep 11, 2026, 11:33 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 12, 2026, 12:02 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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