pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 3 hours 17 minutes, affecting Orange :: Web deposit and Orange :: Payout, on September 11, 2026.

monitoring Sep 11, 2026, 07:06 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 11, 2026, 04:24 PM UTC
Resolved
Sep 11, 2026, 07:41 PM UTC
Duration
3h 17m
Detected by Pingoru
Sep 11, 2026, 04:24 PM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Sep 11, 2026, 04:24 PM UTC

    We are experiencing degraded performance in the Mali Orange services. We are investigating the issue.

  2. monitoring Sep 11, 2026, 07:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 11, 2026, 07:41 PM UTC

    This incident has been resolved.

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