pawaPay incident

Performance degradation affecting Uganda Airtel services

Resolved after 9 hours 36 minutes, affecting Airtel :: Payout, on September 10, 2026.

monitoring Sep 11, 2026, 05:26 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

Airtel :: Payout

investigating Sep 10, 2026, 08:31 PM UTC

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
monitoring Sep 11, 2026, 05:26 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Sep 11, 2026, 06:07 AM UTC

The incident has been resolved. We apologise for the inconvenience.

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