pawaPay incident
Performance degradation affecting Uganda Airtel services
Major Vendor's status page →
Resolved after 5 hours 13 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on September 9, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified Sep 09, 2026, 08:45 AM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring Sep 09, 2026, 09:56 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 09, 2026, 01:59 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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