pawaPay incident
Performance degradation affecting payment reconciliation
Resolved after 3 hours 38 minutes, affecting Payment reconciliation, on September 7, 2026.
This is a quick update to inform you that we are still experiencing performance issues with our payment reconciliation engine. Our engineering team is actively working to resolve the issue and restore normal processing as soon as possible. We’ll continue to keep you updated on the progress. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Sep 07, 2026, 01:25 PM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- identified Sep 07, 2026, 02:37 PM UTC
This is a quick update to inform you that we are still experiencing performance issues with our payment reconciliation engine. Our engineering team is actively working to resolve the issue and restore normal processing as soon as possible. We’ll continue to keep you updated on the progress. Thank you for your patience and understanding.
- resolved Sep 07, 2026, 05:04 PM UTC
This incident has been resolved.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services