pawaPay incident
Performance degradation affecting Zambia Zamtel services
Resolved after 5 hours 56 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on September 7, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Sep 07, 2026, 01:16 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- identified Sep 07, 2026, 01:17 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- identified Sep 07, 2026, 02:30 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution
- monitoring Sep 07, 2026, 05:07 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 07, 2026, 07:13 PM UTC
This incident has been resolved.
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