pawaPay incident
Performance degradation affecting Sierra Leone Orange services
Resolved after 4 hours 15 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on September 3, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:04 AM UTC
We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.
- identified Sep 03, 2026, 04:44 AM UTC
This is a quick update to inform you that we are now experiencing an outage in our Sierra Leone Orange deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Sep 03, 2026, 05:54 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 03, 2026, 07:20 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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