ParentSquare incident

Customers unable to download custom versions of their school's app

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on March 31, 2026 affecting Web Application, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 01:34 PM UTC
Resolved
Mar 31, 2026, 03:20 PM UTC
Duration
1h 46m
Detected by Pingoru
Mar 31, 2026, 01:34 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 31, 2026, 01:34 PM UTC

    We are investigating reports that the page for downloading custom versions of the ParentSquare app is showing errors. We are investigating and will provide an update shortly.

  2. investigating Mar 31, 2026, 03:18 PM UTC

    The issue has been resolved, thank you for your patience.

  3. resolved Mar 31, 2026, 03:20 PM UTC

    We confirmed that the issue has been resolved.