Is ParentSquare down?

Last checked 8m ago
Current status
ParentSquare is up

No incidents right now.

Official status page: https://status.parentsquare.com · Polled every 5 minutes · 11 components tracked

ParentSquare is operational right now. Last checked 8m ago; the most recent incident resolved 10d ago.

Real-time ParentSquare status, recent outages, and incident history — pulled directly from ParentSquare's official status page at https://status.parentsquare.com every 5 minutes. Pingoru tracks 11 ParentSquare services and has captured 10 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment ParentSquare reports a new incident — free for 5 monitors, no credit card.

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ParentSquare uptime 99.04% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 6m
    Started Sep 01, 2026, 10:03 PM UTC · Resolved Sep 02, 2026, 12:10 AM UTC
    Smart Alerts
    Timeline · 4 updates
    • investigating · Sep 01, 2026, 10:03 PM UTC

      We are investigating reports that some phone calls that are sent to voicemail may not contain audio. When recipients play back the voicemail, they may hear silence instead of the recorded message. We are working to identify the cause and will provide an update shortly.

    • identified · Sep 01, 2026, 11:05 PM UTC

      We have identified the cause of the voicemail audio issue. The problem is limited to a subset of phone calls routed through one of our providers. We have opened a support case with the provider and are evaluating options. We will provide another update within the next hour.

    • monitoring · Sep 01, 2026, 11:56 PM UTC

      We have implemented a fix and are monitoring the results.

    • resolved · Sep 02, 2026, 12:10 AM UTC

      We confirmed that the issue has been resolved.

    Latest: We confirmed that the issue has been resolved.

  2. Resolved 45m
    Started Sep 01, 2026, 05:01 PM UTC · Resolved Sep 01, 2026, 05:46 PM UTC
    TextsPhone Calls
    Timeline · 4 updates
    • investigating · Sep 01, 2026, 05:01 PM UTC

      Our SMS and voice call provider, Twilio, has reported an outage. We are investigating and we will provide an update shortly.

    • investigating · Sep 01, 2026, 05:32 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 01, 2026, 05:39 PM UTC

      We are monitoring texts and phone calls as the Twilio incident continues.

    • resolved · Sep 01, 2026, 05:46 PM UTC

      We confirmed that the issue has been resolved.

    Latest: We confirmed that the issue has been resolved.

  3. Resolved 19m
    Started Aug 19, 2026, 03:33 PM UTC · Resolved Aug 19, 2026, 03:53 PM UTC
    Smart Sites
    Timeline · 2 updates
    • investigating · Aug 19, 2026, 03:33 PM UTC

      Smart Sites is currently experiencing slower than usual site loading times. Our engineering team is investigating the issue.

    • resolved · Aug 19, 2026, 03:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 41m
    Started Aug 17, 2026, 10:45 PM UTC · Resolved Aug 17, 2026, 11:26 PM UTC
    Smart Sites
    Timeline · 3 updates
    • investigating · Aug 17, 2026, 10:45 PM UTC

      We are currently investigating an issue with the calendar events component not populating. The team is working on a fix.

    • monitoring · Aug 17, 2026, 11:12 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 17, 2026, 11:26 PM UTC

      We've verified the fix. Calendars now display normally.

    Latest: We've verified the fix. Calendars now display normally.

  5. Resolved 4d 18h
    Started Aug 13, 2026, 07:36 PM UTC · Resolved Aug 18, 2026, 02:15 PM UTC
    Phone Calls
    Timeline · 6 updates
    • investigating · Aug 13, 2026, 07:36 PM UTC

      Some outbound Virtual Phone calls are not connecting or are going straight to voicemail. We have identified the cause as carrier spam filtering applied to the numbers these calls are placed from. We are working with our voice provider and with the carrier analytics providers to rectify the issue and restore normal delivery. This is unfolding with great urgency, and we expect increasing resolution to this issue in the coming days.

    • investigating · Aug 13, 2026, 11:01 PM UTC

      We are continuing to investigate this issue.

    • investigating · Aug 14, 2026, 02:44 AM UTC

      We are continuing to investigate this issue.

    • investigating · Aug 14, 2026, 07:03 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Aug 17, 2026, 03:22 PM UTC

      Over the weekend, we continued to work with our carrier and a fix has been applied that significantly improves outbound Virtual Phone call delivery. We are monitoring performance today.

    • resolved · Aug 18, 2026, 02:15 PM UTC

      We confirmed that outbound Virtual Phone call delivery has returned to normal performance.

    Latest: We confirmed that outbound Virtual Phone call delivery has returned to normal performance.

See the full ParentSquare outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ParentSquare outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →