Is ParentSquare down?
Last checked 8m agoNo incidents right now.
ParentSquare is operational right now. Last checked 8m ago; the most recent incident resolved 10d ago.
Real-time ParentSquare status, recent outages, and incident history — pulled directly from ParentSquare's official status page at https://status.parentsquare.com every 5 minutes. Pingoru tracks 11 ParentSquare services and has captured 10 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment ParentSquare reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Smart Alerts
Timeline · 4 updates
- investigating · Sep 01, 2026, 10:03 PM UTC
We are investigating reports that some phone calls that are sent to voicemail may not contain audio. When recipients play back the voicemail, they may hear silence instead of the recorded message. We are working to identify the cause and will provide an update shortly.
- identified · Sep 01, 2026, 11:05 PM UTC
We have identified the cause of the voicemail audio issue. The problem is limited to a subset of phone calls routed through one of our providers. We have opened a support case with the provider and are evaluating options. We will provide another update within the next hour.
- monitoring · Sep 01, 2026, 11:56 PM UTC
We have implemented a fix and are monitoring the results.
- resolved · Sep 02, 2026, 12:10 AM UTC
We confirmed that the issue has been resolved.
Latest: We confirmed that the issue has been resolved.
-
- TextsPhone Calls
Timeline · 4 updates
- investigating · Sep 01, 2026, 05:01 PM UTC
Our SMS and voice call provider, Twilio, has reported an outage. We are investigating and we will provide an update shortly.
- investigating · Sep 01, 2026, 05:32 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 01, 2026, 05:39 PM UTC
We are monitoring texts and phone calls as the Twilio incident continues.
- resolved · Sep 01, 2026, 05:46 PM UTC
We confirmed that the issue has been resolved.
Latest: We confirmed that the issue has been resolved.
-
- Smart Sites
Timeline · 2 updates
- investigating · Aug 19, 2026, 03:33 PM UTC
Smart Sites is currently experiencing slower than usual site loading times. Our engineering team is investigating the issue.
- resolved · Aug 19, 2026, 03:53 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Smart Sites
Timeline · 3 updates
- investigating · Aug 17, 2026, 10:45 PM UTC
We are currently investigating an issue with the calendar events component not populating. The team is working on a fix.
- monitoring · Aug 17, 2026, 11:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 17, 2026, 11:26 PM UTC
We've verified the fix. Calendars now display normally.
Latest: We've verified the fix. Calendars now display normally.
-
- Phone Calls
Timeline · 6 updates
- investigating · Aug 13, 2026, 07:36 PM UTC
Some outbound Virtual Phone calls are not connecting or are going straight to voicemail. We have identified the cause as carrier spam filtering applied to the numbers these calls are placed from. We are working with our voice provider and with the carrier analytics providers to rectify the issue and restore normal delivery. This is unfolding with great urgency, and we expect increasing resolution to this issue in the coming days.
- investigating · Aug 13, 2026, 11:01 PM UTC
We are continuing to investigate this issue.
- investigating · Aug 14, 2026, 02:44 AM UTC
We are continuing to investigate this issue.
- investigating · Aug 14, 2026, 07:03 PM UTC
We are continuing to investigate this issue.
- monitoring · Aug 17, 2026, 03:22 PM UTC
Over the weekend, we continued to work with our carrier and a fix has been applied that significantly improves outbound Virtual Phone call delivery. We are monitoring performance today.
- resolved · Aug 18, 2026, 02:15 PM UTC
We confirmed that outbound Virtual Phone call delivery has returned to normal performance.
Latest: We confirmed that outbound Virtual Phone call delivery has returned to normal performance.
-
See the full ParentSquare outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ParentSquare outage history →Or sign up free to get alerts when ParentSquare breaks · 10 free monitors · No credit card
- Started Sep 01, 2026, 10:03 PM UTC · Resolved Sep 02, 2026, 12:10 AM UTC · 2h 6m
- Texts and Voice Calls Delay ResolvedStarted Sep 01, 2026, 05:01 PM UTC · Resolved Sep 01, 2026, 05:46 PM UTC · 45m
- Smart Sites Slowness ResolvedStarted Aug 19, 2026, 03:33 PM UTC · Resolved Aug 19, 2026, 03:53 PM UTC · 19m
- Smart Sites Calendar issue ResolvedStarted Aug 17, 2026, 10:45 PM UTC · Resolved Aug 17, 2026, 11:26 PM UTC · 41m
- Virtual Phone Outbound Call Delivery ResolvedStarted Aug 13, 2026, 07:36 PM UTC · Resolved Aug 18, 2026, 02:15 PM UTC · 4d 18h
- Support webform unavailable ResolvedStarted Aug 12, 2026, 10:15 PM UTC · Resolved Aug 12, 2026, 11:37 PM UTC · 1h 22m
- Smart Sites Document Upload Failures ResolvedStarted Jul 28, 2026, 07:02 PM UTC · Resolved Jul 28, 2026, 07:17 PM UTC · 14m
- Started Jun 23, 2026, 01:30 PM UTC · Resolved Jun 23, 2026, 01:30 PM UTC · —