ParentSquare incident

Intermittent Issues with ParentSquare iOS App

Major Resolved View vendor source →

ParentSquare experienced a major incident on September 29, 2026 affecting iOS and Android Mobile Applications, lasting 11h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 02:14 AM UTC
Resolved
Sep 29, 2026, 01:49 PM UTC
Duration
11h 35m
Detected by Pingoru
Sep 29, 2026, 02:14 AM UTC

Affected components

iOS and Android Mobile Applications

Update timeline

  1. investigating Sep 29, 2026, 02:14 AM UTC

    We are investigating reports of intermittent crashes affecting the ParentSquare iOS app. Our Engineering Team is actively investigating the issue and monitoring recovery.

  2. monitoring Sep 29, 2026, 02:45 AM UTC

    We are seeing recovery from the intermittent crashes affecting the ParentSquare iOS app. Our engineering team will continue monitoring for any recurrence.

  3. resolved Sep 29, 2026, 01:49 PM UTC

    The issue affecting some of our users of our iOS app has been resolved. We will continue to monitor for any further issues.