ParentSquare incident

Users Unable to Log into ParentSquare

Critical Resolved View vendor source →

ParentSquare experienced a critical incident on April 8, 2026 affecting Web Application, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 01:24 PM UTC
Resolved
Apr 08, 2026, 01:59 PM UTC
Duration
35m
Detected by Pingoru
Apr 08, 2026, 01:24 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 08, 2026, 01:24 PM UTC

    We are investigating reports that some users are not able to log into ParentSquare. We will provide an update shortly.

  2. monitoring Apr 08, 2026, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2026, 01:59 PM UTC

    This incident has been resolved.