ParentSquare incident

Phone Call Notification Delivery Issues

Major Resolved View vendor source →

ParentSquare experienced a major incident on April 17, 2026 affecting Phone Calls, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 01:59 AM UTC
Resolved
Apr 17, 2026, 04:58 AM UTC
Duration
2h 58m
Detected by Pingoru
Apr 17, 2026, 01:59 AM UTC

Affected components

Phone Calls

Update timeline

  1. investigating Apr 17, 2026, 01:59 AM UTC

    We are investigating reports that some users are receiving multiple calls for the same notification. We will provide an update shortly

  2. resolved Apr 17, 2026, 04:58 AM UTC

    This incident has been resolved.