ParentSquare experienced a notice incident on July 28, 2026 affecting Smart Sites, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Smart Sites
Update timeline
- investigating Jul 28, 2026, 07:02 PM UTC
We are investigating reports that document folders in Smart Sites may appear empty and that new document uploads are failing. We will provide an update shortly.
- identified Jul 28, 2026, 07:08 PM UTC
We have identified the cause of the issue and are implementing a fix.
- resolved Jul 28, 2026, 07:17 PM UTC
The issue has now been resolved.