ParentSquare incident

Text Message Delivery May be Delayed

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on June 10, 2026 affecting Texts, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 08:50 PM UTC
Resolved
Jun 10, 2026, 09:19 PM UTC
Duration
29m
Detected by Pingoru
Jun 10, 2026, 08:50 PM UTC

Affected components

Texts

Update timeline

  1. investigating Jun 10, 2026, 08:50 PM UTC

    We are investigating reports that some users are not receiving text messages as quickly as expected. We will provide an update shortly.

  2. identified Jun 10, 2026, 08:55 PM UTC

    We have identified the cause of the issue and are implementing a fix.

  3. monitoring Jun 10, 2026, 09:01 PM UTC

    We have implemented a fix and are monitoring the results.

  4. resolved Jun 10, 2026, 09:19 PM UTC

    We confirmed that the issue has been resolved.