ParentSquare incident

Some users are experiencing issues with the Canva design picker in Studio

ParentSquare is currently experiencing a minor incident affecting Web Application, which began 19h ago. The vendor's full update timeline is below.

Started
Sep 21, 2026, 06:44 PM UTC
Resolved
Ongoing
Duration
● 18h 45m
Detected by Pingoru
Sep 21, 2026, 06:44 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 21, 2026, 06:44 PM UTC

    Some users are experiencing issues with the Canva design picker in Studio

  2. identified Sep 21, 2026, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 21, 2026, 08:04 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 21, 2026, 09:13 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 21, 2026, 11:58 PM UTC

    We are continuing to work on a fix for this issue.