ParentSquare incident
Some users are experiencing issues with the Canva design picker in Studio
Minor Vendor's status page →
Resolved after 1 day 7 hours, affecting Web Application, on September 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application
Update timeline
- investigating Sep 21, 2026, 06:44 PM UTC
Some users are experiencing issues with the Canva design picker in Studio
- identified Sep 21, 2026, 06:59 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 21, 2026, 08:04 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 21, 2026, 09:13 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 21, 2026, 11:58 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 23, 2026, 12:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 02:06 AM UTC
This incident has been resolved.
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