Pantheon experienced a minor incident on July 1, 2025 affecting Dashboard and Terminus Operations, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2025, 09:26 PM UTC
We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins. Our Engineering team is actively working to identify and resolve the issue with the highest priority. If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. [email protected] Thank you for your understanding and patience.
- investigating Jul 01, 2025, 09:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 01, 2025, 09:46 PM UTC
A fix has been implemented, and we are monitoring the results. If you encounter any unforeseen issues regarding Terminus and Dashboard access, please don't hesitate to contact our support team for immediate assistance. We appreciate your understanding and patience during this monitoring process.
- monitoring Jul 01, 2025, 10:26 PM UTC
The team is still actively monitoring for any persisting issues, as there have been no recent reported concerns related to the incident. We'll provide another update within the next hour, or as soon as further information becomes available.
- resolved Jul 02, 2025, 01:11 AM UTC
This incident has been resolved