Pantheon experienced a major incident on August 18, 2026 affecting Spinup Operations, lasting 7h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 03:35 PM UTC
We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend waiting on creation of sites until the issue is resolved.
- investigating Aug 18, 2026, 04:08 PM UTC
We are continuing to investigate this issue.
- identified Aug 18, 2026, 04:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 18, 2026, 05:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 18, 2026, 06:09 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 18, 2026, 07:09 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 18, 2026, 08:29 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 18, 2026, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2026, 10:47 PM UTC
This incident has been resolved.