Pantheon experienced a minor incident on August 18, 2026 affecting Workflow Operations, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 07:05 AM UTC
We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region. Our engineers are actively working on a fix. We'll post progress updates regularly on this page. We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
- monitoring Aug 18, 2026, 08:54 AM UTC
Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks. We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.
- resolved Aug 18, 2026, 11:03 AM UTC
We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at [email protected].