Pantheon incident

403 errors in Composer-Related Workflows

Minor Resolved View vendor source →

Pantheon experienced a minor incident on September 15, 2025 affecting Dashboard and Spinup Operations and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 09:53 AM UTC
Resolved
Sep 15, 2025, 02:12 PM UTC
Duration
4h 18m
Detected by Pingoru
Sep 15, 2025, 09:53 AM UTC

Affected components

DashboardSpinup OperationsWorkflow OperationsTerminus OperationsAutopilot

Update timeline

  1. investigating Sep 15, 2025, 09:53 AM UTC

    We are currently investigating reports of Composer-related workflow failures on Drupal sites. This impacts multiple workflows, including creating new sites or environments and code deployments. We will provide another update within the next hour or sooner if additional information becomes available.

  2. identified Sep 15, 2025, 11:12 AM UTC

    The issue has been identified and a fix is being implemented. We will provide another update as soon as more information becomes available.

  3. monitoring Sep 15, 2025, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results. Affected sites may retry any failed deployments or workflows. If the issue persists, please contact Support for additional assistance.

  4. resolved Sep 15, 2025, 02:12 PM UTC

    This incident has been resolved.