Pantheon incident
Degraded Git Operations And Deployment Workflows
Pantheon experienced a minor incident on September 15, 2025 affecting Workflow Operations and Git, lasting 2d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2025, 09:09 PM UTC
We are currently investigating degraded performance or failures in certain platform workflows, such as pushing code via Git or committing code via the Dashboard, as well as deploying code to environments. This may affect your ability to push code, create environments, apply upstream updates, use Integrated Composer, or deploy code to environments. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend pausing the deploying of new code to environments until the issue is resolved, at least if you experience issues. If you have any questions, please contact Pantheon Support.
- investigating Sep 15, 2025, 10:06 PM UTC
We are continuing to investigate this issue.
- investigating Sep 16, 2025, 12:18 AM UTC
We are still continuing to investigate this issue. We will provide another update as soon as further information becomes available.
- investigating Sep 16, 2025, 06:48 AM UTC
Thank you for your patience and understanding. We are still continuing to investigate this issue. We will provide the next update as soon as more information becomes available.
- monitoring Sep 16, 2025, 11:38 AM UTC
Our team has implemented a temporary mitigation and is continuing to investigate the root cause. We are actively monitoring the results. If workflows or deployments continue to be affected, please contact our support team immediately. We will share further updates as soon as more information is available.
- monitoring Sep 16, 2025, 08:58 PM UTC
We are continuing to closely monitor the implemented fix, and the platform remains stable. Our internal monitoring is showing positive results at this time. If you encounter any unexpected issues with workflows and deployments, please don’t hesitate to reach out to our Support team for immediate assistance. We sincerely appreciate your patience and understanding throughout this monitoring process.
- monitoring Sep 17, 2025, 06:16 AM UTC
We are continuing to monitor for any further issues. Thank you for your patience and understanding.
- monitoring Sep 17, 2025, 02:08 PM UTC
We continue to monitor the implemented fix to ensure ongoing stability. Thank you for your continued patience and understanding.
- monitoring Sep 17, 2025, 08:37 PM UTC
The issue has been resolved, and both platform workflows and Git operations are now functioning normally.
- resolved Sep 18, 2025, 10:14 AM UTC
This incident has been resolved.